I once thought that great customer service was a thing of the past until I stumbled upon myfishgear.com while looking for the discontinued line of Tech Tackle miniature rods and reels.  I was immediately greeted by Russell Peterson, the owner of myfishgear.com, with a warm, friendly voice as if he'd known me for years.  Mr. Peterson was very knowledgeable about my product inquiry and said that he only had two of the Fin-Nor 103's left from the line.  During our conversation Mr. Peterson mentioned that his wife had broken his Fin-Nor when she dropped it by accident.  Despite his having several from the line in his personal collection and the broken Fin-Nor, he agreed to sell me both of the new ones when he could easily have kept one for himself as a replacement for the broken one he has in his office.  He seemed genuinely happy to be of service and to try and find whatever else I needed from the line of miniature rod and reels.  He even told me about a filet glove that he said would make a nice gift for any avid fisherman so I bought one for my Dad.....I'm sure he'll love it!  Anyway, I just want to thank Mr. Peterson for his kind and generous nature in proving that indeed customer service is still very much alive.  It was a pleasure doing business with myfishgear.com and I hope to make more purchases in the near future.  I would highly recommend this site and Mr. Peterson to my best friend and any of my family members.  The level of service is unequaled and I give Mr. Peterson 10 stars out of a possible 5!!!